Frequently Asked Questions
Everything you need to know about our premium essences and beauty products.
Are your fragrances and ingredients natural?
At Kelkar Foods and Fragrances, we prioritize high-quality ingredients. While we use many natural extracts, some products contain safe, laboratory-tested synthetic compounds to ensure scent longevity and stability.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email once your package departs.
What is your return policy for beauty products?
Due to the personal nature of our products and hygiene standards, we only accept returns for items that are unopened, unused, and in their original packaging within 14 days of delivery.
Do you offer international shipping?
Currently, we ship to a select list of countries. Please enter your address at checkout to see if shipping is available to your region and to view applicable international rates.
Are your products cruelty-free?
Yes, we are committed to ethical practices. None of our finished products or raw materials are tested on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various secure digital wallets to ensure a smooth checkout experience.